New products are coming soon!
We are currently having problems with emails. Please message our facebook page with any querys.
302 Church St, Blackpool, Lancashire, FY1-3QA
If you want to contact us using the above number please be advivised we can only answer telephone calls 10am - 2pm Monday to Friday
All UK & International orders will be shipped using MyHermes. We send orders out Monday to Friday (excl Bank Holidays. You will receive a tracking number once your order has been processed and sent. You should receive your yarn within 3-5 working days.
If you have any problems with the yarn received then please contact us via our facebook page.
If the yarn is faulty we will arrrange either a refund or replacement whichever you prefer. Please contact us so we can send a returns label for the yarn to be returned at our cost.
Should you decide to return yarn that is not faulty, please ensure you do this within 28 days. We will send a full refund for the cost of the yarn, providing the yarn is unused, and in a saleable condition. We will not cover the cost for returning the yarn to us.
You have the right to cancel any yarn ordered, from the point at which they are ordered,up until the point of dispatch and a full refund will be given.
However if goods have already been dispatched, you may return the yarn at your own expense and a refund will be sent on receiving the returned yarn.